Customer Service – Level 2


Entry Requirements

None needed.


Minimum – 1 Day

Certification is valid for 3 years with Good Practice


£42 pp

Course Overview

This regulated qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations. It has been designed for delivery to all learners working or preparing to work in a customer service role and applicable to both private and public sectors of work.

About Dale McNerlin