Category Archives: Course Information

iCQ Level 3 NVQ Diploma in Customer Service (QCF)

Post Image

Ofqual Number 600/3429/4 Assessment Type Blended Learning including e-portfolio Entry Requirements All candidates must be in appropriate customer service roles. Prior to enrolment an Assessor will arrange to meet you and discuss your job role with you to ensure that it will afford you sufficient scope to provide all of the evidence required.  An interview […]


iCQ Level 2 NVQ Certificate in Customer Service (QCF)

Post Image

Ofqual Number 600/3425/7 Assessment Type Blended Learning including e-portfolio Entry Requirements  Experience in a customer service role. An interview and/or aptitude test may also be required to gain entry Duration 12 months, allowable up to 18 months Course Overview As the Customer Service QCF Certificate is a work-based qualification, you’ll either need to be employed and […]


Pearson EDI Level 5 NVQ Diploma in Management (QCF)

Post Image

Ofqual Number 500/5219/4 Assessment Blended Learning Including e-portfolio Entry Requirements You must be working in a management role in any employment sector. Level 3 Certificate in Management an Advantage.  An interview and/or aptitude test may also be required to gain entry. Duration 12 months (allowable up to 18 months) Course Overview The aim of this […]


Pearson EDI Level 3 Diploma for Children’s Care Learning and Development (Wales and Northern Ireland) (QCF)

Post Image

Ofqaul Number 501/2279/4 Assessment Type Blended learning including e-portfolio Entry Requirements If you are employed in a childcare setting and have experience within an Early Years environment, this qualification will be ideal. You will be in a great position for this course if you have achieved the level 2 certificate.  An interview and/or aptitude test […]


Pearson EDI Level 5 Diploma in Leadership for Children’s Care, Learning and Development (Management) Wales and Northern Ireland (QCF)

Post Image

OFQUAL Number 600/0401/0 Assessment Type Blended Learning Including e-portfolio Duration 12 Months (Allowable up to 18 Months) Entry Requirements You must be able to generate real evidence from your job role, and be qualified to Level 3. In order to apply for a Level 5 qualification, you must be employed and have a team of […]


BT Connecting Communities Citizens Online

Post Image

  The Get IT Together Programme is a partnership between Citizens Online, BT and local strategic partners. The approach involves a three year community development process, managed by a full time project co-ordinator based within the local community. The Project Co-ordinator, working closely with local partners, seeks to, initiate new training provision where none existing […]


OCR/RSA Level 3 Diploma Course (QCF)

Post Image

  Assessment Type Classroom based assessment includes computer based test Entry Requirements This course is suitable if you have excellent typing and word processing skills or you have recently passed 2 of the OCR Level 2 examinations.  You should have a typing speed of at least 55wpm. Duration 60 hours Course OverviewThis course covers full […]


OCR /RSA Level 3 Text Production & Word Processing (QCF)

Post Image

Assessment Type:  Classroom, Computer Based Testing Entry Requirements: No formal entry requirements, computer skills and advantage,   Duration 20-30 hours Course OverviewThe aim of the course is to assess your ability to produce a variety of complex and specialist business documents involving technical terminology from handwritten and typewritten drafts, and recalled text.  These will include […]


OCR/RSA Level 2 Diploma Course (QCF)

Post Image

  Sector Secretarial Assessment Type Classroom based assessment includes computer based tested Entry Requirements  This course is suitable if you have good typing and word processing skills or you have recently passed 2 of the OCR Level 1 examinations.  You should have a typing speed of at least 35wpm.Duration 60 Hours Course Overview  This course […]


OCR/RSA Level 2 Text Production & Word Processing (QCF)

Post Image

        Sector Secretarial Assessment Type Classroom based assessment includes computer based testing Entry Requirements No formal entry requirements.  Basic computer skills an advantage An interview and/or aptitude test may also be required to gain entry. Ability to type up to 35 Words Per Minute Duration 20 – 30 Hours Course Overview The […]